Refund & Cancellation Policy
Do you want to enquire about our pricing, current offers and arrangements we
can help you with? Give us a call or send in your concerns through the form below.
A. Standard Rate (SR)
Cancellation:
- More than 7 days before your stay: Get a full refund.
- Less than 7 days before your stay: No refund.
- If you don't show up, it's considered a 100% cancellation with no refund.
- Cancelling incurs a 5% extra charge and takes 15 days to process.
- If you change part of your reservation, we adjust the refund based on the changes.
Harmony Home Covid19 Policy:
If we can't host you due to Covid-19 rules, your payment becomes a "Hotel Credit." You can use this credit for future bookings within 6 months from your original check-in date.
B. Non-Refundable Rate
Cancellation:
You pay the total cost upfront for this rate, and it's non-refundable.
Harmony Home Covid19 Policy:
If Covid-19 rules prevent your stay, your payment becomes a "Hotel Credit."
You can use this credit for future bookings within 6 months from your original check-in date.